What is communication with prescribed content and means called?

Question

When both the content and means of communication are prescribed, and knowing a person's social role replaces knowing their personality, this is … communication.

Answer choices

1. Business.
2. Primitive.
3. Role-based.
4. Social small talk.

Answer

Role-based communication — option 3.

Explanation

The description defines formal role-based communication: participants interact as holders of social roles according to prescribed rules.